Frequently Asked Questions

Frequently Asked Questions


Explore and get to know more about Decorilla

Explore and get to know more
about Decorilla

Once you've chosen your designer, you'll be in constant communication with them. If there are elements from other proposals that you liked, you can share that with your chosen designer. They will refine the design based on your feedback and create a realistic 3D model, shopping list with discounts, and an implementation guide as part of your package.

Our satisfaction guarantee ensures that you love the final design. If you're not completely satisfied with the initial concepts, we'll work closely with you to make the necessary adjustments, either pairing you with another designer or providing additional proposals. Our commitment is to deliver a design that perfectly aligns with your vision and expectations.

Our designers gather insights into your preferences through a comprehensive questionnaire, your detailed project description, any inspiration you share, and your feedback throughout the process! This personalized approach ensures the final design aligns seamlessly with your unique tastes and lifestyle needs.

Our team will handpick your designers based on your style preferences, project requirements, and budget. While we use a sophisticated matching process to ensure the best fit, you always have the option to request a designer from our portfolio that resonates with your vision.

Absolutely, revisions are included in our design process. Once you choose your designer, they will be able to revise the initial concept as many times as needed based on your feedback. The goal is to make sure you're completely satisfied with the design and that it reflects your vision for the space. Furthermore, you'll also receive realistic 3D renderings, and you'll have one revision of those as well if needed. Our designers are committed to creating a design that you love!

You will be in constant communication with your designers through Decorilla's user-friendly online platform. You can share ideas, provide feedback, and discuss your project details directly with your designers at your convenience. Additionally, our platform supports file sharing, video calling, making it simple to exchange images, documents, and ideas. This streamlined communication ensures your design process is both collaborative and hassle-free, combining the best of traditional designer communication with the efficiency of modern technology.

We work on your schedule! Typically, you'll receive two initial design concepts from two professional designers within a week. Once you choose your favorite designer, they will provide revisions based on your feedback and assist you in sourcing the items, which usually takes one to three weeks. Our process can be expedited or extended based on your needs.

Absolutely! If you have existing furniture or decor pieces that you would like to incorporate into your new design, our designers can work with you to seamlessly integrate them into the overall concept. Simply provide our designers with photos and measurements of the items, and they will incorporate them into the design plan. Our goal is to create a space that reflects your style and meets your needs, whether that includes existing pieces or new ones.

You have the flexibility to shop at your own pace. We can assist you with shopping and incorporate your existing items into the design. Our trade discounts are available anytime during or after your project, providing you with the freedom to make purchases at your convenience with no pressure.

Once you purchase your design package, you'll gain access to our exclusive furniture discounts, which range from 5% to 45% off at popular stores. Our designers will create a personalized shopping list for you, featuring recommended furniture items tailored to your space. When you're ready to make a purchase, we'll apply the trade discounts and manage the ordering process on your behalf. Additionally, you can access these discounts directly through the 'shop' area on our platform. Often, our exclusive discounts are substantial enough to cover the cost of the design fees, enabling you to maximize any budget, whether large or small.

We understand that life can get busy. If you need to put your project on hold, please contact us to let us know. However, please be aware that if a project remains inactive for 90 days, it cannot be refunded and may be considered closed.

After receiving your final design package, you can start purchasing the suggested items from the shopping list. Our shopping concierge service is available to assist you. Once your items arrive, follow the implementation guide for arranging and styling your space. If you have any questions, our design team is here to support you. We can also help by coordinating with contractors and helping you find the best one for your project. Additionally, our skilled designers can provide CAD drawings for the contractor to review. To learn more about our Platinum package or custom packages with these options, we recommend speaking with one of our design managers. Please email for support.

Our design packages have a flat rate based on the room type and the level of design expertise you choose (Bronze, Silver, or Gold). The package price includes all the design services outlined in the package description, such as initial concepts, revisions, 3D renderings, a shopping list, and design guidance.

However, it's important to note that the package price does not include the cost of purchasing furniture, decor, or other items for your space. That would be an additional expense. The shopping list provided by your designer will include recommended items and their costs, but it will be up to you to make the purchases.

Think you Can’t Afford Beautiful Interior Design? Think Again.

Transform Your Space

Your Happiness Guaranteed

Starting a home design project can feel overwhelming, and we get that. If anything about your design doesn't make you happy, just let us know. We're here for you and will make sure you love the end result, guaranteed.

Your Happiness Guaranteed

Starting a home design project can feel overwhelming, and we get that. If anything about your design doesn't make you happy, just let us know. We're here for you and will make sure you love the end result, guaranteed.
Interior design style

What’s My Interior Design Style?

Discover your unique decorating style with our fast, easy, and accurate interior style quiz!

Take Our Free Style Quiz